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UEU » Undergraduate Theses » Public Relation
Posted by [email protected] at 11/12/2014 13:27:03 • 1618 Views
TINGKAT KEPUASAN PELANGGAN TERHADAP KUALITAS
LAYANAN INFORMASI CUSTOMER RELATIONS OFFICER
STRATEGIC BUSINESS UNIT GARUDA CARGOCreated by :
ALDENI SYAFARULLAH RAMBE ( 2005-52-125 )
| Subject: | TINGKAT KEPUASAN PELANGGAN TERHADAP KUALITAS
LAYANAN INFORMASI CUSTOMER RELATIONS OFFICER
STRATEGIC BUSINESS UNIT GARUDA CARGO | | Alt. Subject : | TINGKAT KEPUASAN PELANGGAN TERHADAP KUALITAS
LAYANAN INFORMASI CUSTOMER RELATIONS OFFICER
STRATEGIC BUSINESS UNIT GARUDA CARGO | | Keyword: | Kepuasan Pelanggan |
Description:
Penelitian ini bertujuan untuk mengetahui tingkat kepuasan pelanggan terhadap kualitas layanan
informasi CRO SBU Garuda Cargo, sehingga nantinya dapat memberikan input atau saran
kepada perusahaan untuk dapat meningkatkan kualitas layanan, khususnya dalam memberikan
informasi produk jasa kepada pelanggan sehingga menciptakan kepuasan dipihak pelanggan.
Metode yang penulis gunakan adalah metode survei, yaitu yang menggunakan sebagian besar
populasi sebagai sampel suatu gejala yang timbul. Informasi yang penulis terima atau dapatkan
kemudian dianalisis menggunakan tabel tunggal. Kemudian tabel-tabel tersebut dianalisis lagi
dengan menggunakan teknik presentase.
Berdasarkan hasil penelitian dan pengujian, diketahui bahwa pelanggan SBU Garuda Cargo
merasa puas dengan layanan informasi yang diberikan oleh CRO SBU Garuda Cargo.
| Date Create | : | 11/12/2014 | | Type | : | Text | | Format | : | PDF | | Language | : | Indonesian | | Identifier | : | UEU-Undergraduate-undergraduate_2005-52-125 | | Collection ID | : | undergraduate_2005-52-125 |
Source :
Undergraduate these communication of faculty
Relation Collection:
Universitas Esa Unggul
Coverage :
Civitas Akademika Universitas Esa Unggul
Rights :
copyright2014@esaunggul
Publication URL :
https://digilib.esaunggul.ac.id/tingkat-kepuasan-pelanggan-terhadap-kualitaslayanan-informasi-customer-relations-officerstrategic-business-unit-garuda-cargo-4058.html
[ Free Download - Free for All ]
 UEU-Undergraduate-4058-cover1_aldeni.pdf.pdf - 15 KB- UEU-Undergraduate-4058-persetujuan1_aldeni.pdf.pdf - 37 KB
- UEU-Undergraduate-4058-pengesahan1_aldeni.pdf.pdf - 9 KB
- UEU-Undergraduate-4058-abstrak1_aldeni.pdf.pdf - 37 KB
- UEU-Undergraduate-4058-kata pengantar1_aldeni.pdf.pdf - 40 KB
- UEU-Undergraduate-4058-daftar isi1_aldeni.pdf.pdf - 41 KB
- UEU-Undergraduate-4058-daftar pustaka1_aldeni.pdf.pdf - 54 KB
- UEU-Undergraduate-4058-lampiran1_aldeni.pdf.pdf - 113 KB
- UEU-Undergraduate-4058-bab1.pdf - 61 KB
[ FullText Content - Please, register first ]
1. UEU-Undergraduate-4058-bab2.pdf - 109 KB
2. UEU-Undergraduate-4058-bab3.pdf - 84 KB
3. UEU-Undergraduate-4058-bab4.pdf - 89 KB
4. UEU-Undergraduate-4058-bab5.pdf - 52 KB
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